Nevada Caring Hearts Hospice is privately owned and the hospice is licensed in the State of Nevada. We are committed to ensuring your rights and privileges as a hospice patient. This site will help you better understand hospice care and if you have additional questions, please do not hesitate to ask us.
OUR MISSION : Be The Exemplary Standard of Patient Care.
Nevada Caring Hearts Hospice is here to provide physical, mental, emotional, social and spiritual support to terminally ill patients as well as their families, loved ones and those who care for them, while assisting patients and families to live with dignity, comfort and independence as they cope with end of life issues.
We believe :
- Hospice affirms life.
- Hospice recognizes dying as a process and so our care provides comfort rather than cure.
- Hospice neither hastens nor postpones death.
- Hospice provides physical, mental, emotional and spiritual care to terminally ill persons and their families.
- Hospice helps the terminally ill person maintain quality of life and helps family members through an extremely stressful time in their lives.
OUR HOSPICE TEAM is committed to helping our patients and families. Nursing staff is available to you 24 hours a day, seven days a week to assist you. Please call if you have questions, concerns or fears.
ALWAYS CALL
Always call Nevada Caring Hearts Hospice at 702-268-8393, before calling 911
- If you have a questions or message for one of your care team members
- If you need medication refills, medical supplies or medical equipment
- If arrange during a regularly scheduled home visit
- If you need to arrange for the pick-up of medical equipment or supplies
- If you need to cancel a scheduled visit
- If you need to discuss a problem with supervisor
- If you have questions or fears about a change in symptoms, such as increased pain or agitation
- If you have malfunctioning medical equipment
- If you have power failure
- If your loved one passes away
ON-CALL
After hours, on weekends and holidays?
- You will be answered by an ON-CALL nurse
- In case no answers, please leave a voice message, and we will return your call as soon as possible
- You will be asked what the patient’s name and telephone number is
- You will be explained about your concerns
- The nurse will then determine a plan of action
- If your needs are not met to satisfaction, please request for the supervisor